This should happen 90 days after you close the associated Virgin Media broadband account. ukntlworld. Select Accounts > Email accounts. Visit our email sign in page here and type in your email address. 3) Ideally I would delete the ntlworld. So I can have a look into this for you, I will be private messaging you. com secondary email,. Sorry to see you are unable to log into VM app. Virgin Media is having issues with its email service, with thousands of customers unable to access their accounts. I keep - 5370597. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. So we can investigate this further for you I've dropped you a PM. Hi, I have an issue accessing my secondary email account ending virginmedia. Thanks. Steps to Backup Virgin Media Webmail Emails. changing the password changes the account login password. FWIW do consider migrating your email needs over to a new email provider to. Joining in. Since 5th Aug, the body of my ntlworld. com email account and it has been hacked. ntlworld. com Outgoing Server: smtp. They can then look to update the contact information on the account to a different email address for any future correspondence. Enter the 6-digit Apple Verification code sent to your Apple device. Step-1: Download and run the software in your operating system. So effectively my emails have gone out into a black hole. if you have set the mail app password you must have specified a non VM email address as the VM username. com failed. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account. I have attempted to speak to an agent via chat and gotten no. In an email to customers sent on 23 June, Axel Wehrle, director of. Packages. com mailbox, which would also require you had an address ending in @outlook. Forgotten password for ntlworld. We would like to show you a description here but the site won’t allow us. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. The operator’s official fault. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. Those are classic signs that the email account is in the process of being deleted. So i need someone to migrate just the email account to my new account. com email address. Step 1: Click on the File tab in the upper-left corner of the Outlook window. com email account is working fine. In the “Check mail from other accounts” section, click “Add a mail account”. We have tried changing our password in My Virgin Media but this has not resolved the issue. Tech Support is open 24/7 on the numbers below. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. emails no longer being received. Today I changed my virgin media password. even went after my PayPal. Get the error message Unable to log in. Enter the incoming server name imap. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. Password: Password. The advice I offer is my own and does not represent Samsung’s position. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of the page and select Virgin Media Mail. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. To recover your email address we need your account number, area reference and date of birth. Each email address has its own 'My Virgin Media account'. Enter the password for your Apple account and then select the arrow. Virgin Media. The company says that server connection issues following the upgrade mean that some customers who use an email programme, such. Log in to your Virgin Media Business Mobile Account. I'm a Very Insightful Person. com). But then you log into the website using this Yahoo address, you cannot access the old email mailbox, neither does it show up in the ‘manage other accounts’ section - is that right?on 17-08-2022 16:32. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. com. Sign into the account. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Virgin Media. " As long as you are still a VM broadband customer then the VM Forum Team (VM staff) can check this out for. So i need someone to migrate just the email account to my new account. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". Incoming server is on port 993 with SSL level security and outgoing is port 465, smtp. On the rare occasion the email takes longer than 90 days. com email altogether (its getting a lot of spam an I dont use it for anything. com" but try both options. com email account in the "Password" field. com, @virgin. It's been at least 15 years and I wonder what I might be missing in terms of old online friends maybe attempting contact. Select Accounts > Email accounts. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. i have checked and the email address is still linked to the account however no where within the account section can you change the password on a secodary email. Please enter your email. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. com (NTL World: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Options. com authentication credentials-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Thanks for your first post on our community. comCustomers. Options. However, VM continues to support the existing email accounts of VM broadband customers. Search. VM have recently changed the way you access VM Mail via third party apps such as Thunderbird. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. How to manage my email account | Virgin Media Help Take us with you in four easy steps. Last week I was unable to login to my email account and still can't login. virginmedia. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. by VirginMedia 18-01-2021 in Digital life. com email. Scroll down that page and you will see a place to edit the password. We have now restored the ability to send and receive emails for all affected accounts. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. DevinThe fact that you need to be a VM broadband customer to use a VM email account is another thing to consider. I type in the username and password but this request just keeps coming back. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). ntlworld. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. Completing the steps there, you'll be sent a link to change to a new password. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. All ntlworld references should now be changed to virginmedia. My partner uses an ntlworld email address which has worked correctly for years on her iphone. 1) I can't log in to the ntlworld. I am redirected to another page. My old ntlworld. My email on iPhone 11 will send but not receive. The problems appear to have started shortly before 6pm last night, according to. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. How to Set Up Ntlworld. When I try to log in it comes back with unable to authorise change password, tried that same result. I've checked 'Sync' and on my mobile for the ntl account and. 0 Kudos Reply. If you find yourself unable to log into your email account,. Please enter the email address you use to sign in to your My Virgin Media account. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Then click on the " Account settings " tab and then the " Account details " tab. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). The server port should be 993. Your username is usually "John Smith" rather than "johnsmith@ntlworld. Answer. _____I have an old ntlworld email address and use through outlook. Access your bills, diagnose faults and manage. Click the “Accounts and Import” or “Accounts” tab. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. com" from I think "imap. I tried accessing it via the virginmedia website, but I get webpage with the title "Your Virgin Media account is currently unavailable". - sent to my important secondary email account: Hi, Further to my email to you over the weekend, I wanted to provide you with a fuller update and clarity on your Virgin Media email service. We are 100% certain regarding the correctness of the password and if I go to the VM website and attempt to login to her account it rejects the email address as being unrecognised. 0 Kudos Old ntlworld account - Please Help. Couldn't verify account. Forgotten your login details? Keep me signed in. They will be able to check what email address you are using by going. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. 2) If that is unsuccessful then you could try the "Forgot your password" option. net email users. Virgin Media; My Virgin Media; Shop;. Thanks. This post looks at one of the reasons for this. Log in to your Virgin Media Business Mobile Account. Forum Team. We would like to show you a description here but the site won’t allow us. Grateful if anyone could help. . However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. Reply. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. com address. Forgotten your login details? Keep me signed in. it requires I login with the main ntlworld address i used to setup the other emails many years ago. Try that and see how it goes. Thanks. Password Show. on 12-01-2023 17:29. Randomly it's not receiving any emails. com or blueyonder" etc. Old Ntlworld e-mail in Email 7 hours ago; Ntlworld Outlook Locked Out in Email Wednesday; NTLWorld email hacked. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. I can’t log into Virgin Media, because it doesn’t recognise the email address. I have changed my password as directed (Step 1), but Step 2 instructs me as follows: '1. It does not recognise my email when I try to login. The programme begins downloading NTLWorld emails to the specified location. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. If its linked to your current active account we should be able to re set this for you. Scroll down that page and you will see a place to edit the password. gov. . This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. Gmail is email that's intuitive, efficient, and useful. Posted November 01, 2022 - Updated November 20, 2023. Tuning in Options. com. If you have your Ntlworld email accounts set to use the old smtp. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. Forgotten your login details? Keep me signed in. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. As of Thursday I haven't been able to access my NTL email through Outlook. ipad (iPadOS 16. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Hi i still use my ntlworld email address. I received the verification email on my new address and clicked on it. I type in the username and password but this request just keeps coming back. I am unable to sign into Virgin Media using my ntlworld details. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. Is there a way of getting a notification sound when an e mail arrives in the inbox. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. com. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. Can anyone help with a complex problem caused by old age. It's been over 24 hours now, but when I check. You will need to use that non VM email address to sign into your VM webmail account. . We still have a virgin media account but changed the contact email. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. Customers that try to access their email account are reporting that they often receive the “Connection timed out. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. Log onto incoming mail server (IMAP): The connection to the server failed. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. I hope someone will be able to similarly put my email. Choose Saving option like Email Application/File Format. Instead log out of that account and then try to log into the Ntlworld email address via this link. When I put in my password it tells me either the email address or password are wrong. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. com If you are still a customer then call Tech Support and they will help you get access to your email account. com servers. Select the necessary file saving option from the list that appears. I see others have experienced the same issue and you have been able to address the problem via PM. During all that time he read/wrote emails on his mobile telephon. Hi, just setting up new phone and can't remember my ntlworld email password. Password Show. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. This help content & information General Help Center experience. I've sent you over a private message so I can do my best to help - although, I will need to speak with the named account holder of which the email address was attached to in order to assist. You can simply delete those emails and move on with no worries. @ntlworld. All Rights ReservedReset your password. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for. If you're looking to access your TV, broadband and phone account including your email, sign in here. com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. When I originally set up with Virgin, the account was in my name. ntlworld email/password, i need to log back out and lock in with the xxx. It is an ntlworld account which I have had for years and am missing out on my emails. Check server status. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. I have several email addresses linked to my master account, there used to be a way to see these in My Virgin Media but I cannot see them anymore. com e mail address. I've searched the forum but unfortunately haven't been able to find the answer. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. After that enter the credential ( Email Address and Password), IMAP Host, Port Number. While you are on that page, make sure you set up a Password Recovery Question. curl -v smtps://smtp. Options. Once I'm in my account I used to be able to access my ntlworld. Email Settings for Ntlworld. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. Why can’t I log into my Ntlworld email?She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email account on her Google phone as it keeps asking ‘correct credentials needed - enter credentials for *@ntlworld. webmail. Is there a way of getting a notification sound when an e mail arrives in the inbox. _____ Graham. ntlworld. So that part should now say something like " youremailaddy@ntlworld. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Enter your full ntlworld. Clear searchQuickStart, set up and connections. '. This will be the address that VM will send the Verification code to reset your Ntlworld account. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. CoenobyOptions. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. Change your browser. * Call costs may vary. " The fact th. Incoming Server - IMAP. Select Continue with Apple. Although it's not the only one. Majorly. Working fine here. So to be clear, you are a current VM broadband customer, you also have a valid my. Just so some may see this, it seems mine works better for my second account if I log in from mail. Create a password that's a brand new and secure and has never been used on this account before. Reply. sign in using your ntlworld. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. Email address. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. I contacted Virgin who changed my password and got me back into my account. Password Show. Your info is private and. Tech Support is open 24/7 on the numbers below. However your VM email address itself will not be changed. Do not reply to anything they send or open any attachments or click on any links or e-mail. com domain will not allow me to log-in this evening. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Ntlworld. QuickStart, set up and connections. Since 19 June 2023 now 21 June 2023 my username@ntlworld. Joining in. com. Forward emails to Gmail. com email address to different Virgin account. com email address. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. System Posts: 2,096,970. . If it’s been longer than 90 days I would wait for a mod or. Hello Pixiewings, Welcome to the Community and thank you for posting. Promise. We would like to show you a description here but the site won’t allow us. Sign in. There is an ongoing problem with Virgin e-mail accounts. Solved: I have a few . I’ll let him know, thanks! The best advice you can give him is to start a new email account with another provider, and let all his contacts know the new address. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. We're very sorry to hear of the email address issues and the concern this has caused, we're eager to get this looked into further for you and. I was hacked a while ago and cannot get back my ntlworld email which I need access too . I have connected my ntlworld email to my virginmedia account and was able to access through this. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to retrieve/change the password i got a message saying that her email address is invalid. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. ntlworld,com (or pop3. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Dialled in Options. VM say they have made that change to improve the security of VM email accounts. I am receiving Ntlworld email (IMAP) on my desktop in Thunderbird but not in either of my two android devices (O2, Gmail app, IMAP) since August 4th 2023. blueyonder. While you are on that page, make sure you set up a Password Recovery Question. com) email servers you should update the server settings to use the virginmedia. To do this they can either: call Virgin Media. I get asked for my Virgin account number, area. At that time they said existing email accounts would continue to be supported by them. Select Account settings. I can neither send or receive emails. com provides IMAP access to your Ntlworld. Options. On the right side select other users. I've been in contact with VM customer services but. net or virginmedia email accounts. Then I noticed the hacker was still there, all my emails were being forwarded to them. The route to App Specific passwords is now. com and imap. Enter your full email address again in the "Username" field. Both my wife and I still send and receive emails using ntlworld email addresses. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Also, just to note. I'm very sorry for the issues you've been having with your email address. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. Have now resolved the problem. 15 GB of storage, less spam, and mobile access. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. com email. com -u username:password. Try clicking the sign in button instead of pressing enter after you put your password in. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. that is skyHi. 14 kudos Orphan Email accounts IntroductionThis information applies to all four Virgin Media Email domains. Stupidly, our old Ntlworld account which is somewhat inactive had. And I don’t get access to my emails anymore and most of them are. To come back to your question:It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. Options.